Partners & Clients

Our team is passionate about ServiceNow. We have played major roles in major companies for many years and have brought that to what we believe is a very synergistic environment where we enjoy helping clients and partners with ServiceNow, which means bringing the right folks to solve problems and offer guidance when it is beyond our expertise.

Client at the Center What is the problem? Where are these folks at in terms of expertise, capacity, and commitment? How do we break down our approach so that it is transparent and adds value? Are we an asset to these folks or a bother?

When we vet people, we try to understand the scope of the projects they worked on. Expertise and Certifications are two different things, and our job is to help our resources shine. For things like Al (or any outcome), what skills do they have, how did they use them, and how closely are they to what we see in the marketplace for today's demands? As part of our account management check ins, we are cheerleading our resources to continue developing, learning new skills, and earning new certs (while of course they are working and generating timecards - balance).
As part of trying to be a "do as I do" versus "do as I say", we are actively helping non ServiceNow folks to get into ServiceNow by shepherding them through to get their CSA.